Premium solution from Wasserkraft Volk AG for instant remote support for WKV customers via Live-Chat and Video Call including Augmented Reality.
LIVE-CHAT
Support via Live-Chat with WKV experts for text communications with quick and easy data exchange such as images and videos. A implemented translation tool helps with language barriers.
VIDEO CALL WITH AUGMENTED REALITY
WKV experts and WKV customers can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it. Additional support can be provided by sharing screen contend.